FAQs

Booking Related FAQs

Do we get a refund if the workshop is cancelled?


We do not offer a refund if the workshop is cancalled but you will recieve a coupon code of the amount that you have paid for the workshop (workshop fee). That coupon is valid for a period of 6 months and can be redeemed for any workshop on the platform. You can intimidate the Customer Journey Executive at learn@bookaworkshop.in or text at +91-9021226443




Do we get a refund if we do not attend the workshop?


We do not offer a refund if you can't attend the workshop but if you inform the Customer Journey Executive beforehand, you will recieve a coupon code of the amount that you have paid for the workshop (workshop fee). That coupon is valid for a period of 6 months and can be redeemed for any workshop on the platform. You can intimidate the Customer Journey Executive at learn@bookaworkshop.in or text at +91-9021226443




The amount was charged but I haven't recieved a confirmation yet. What do I do?


We advise you to wait for 30 mins to recieve the email. If you don't recieve the email within that time, please contact our tech support at +91-9021226443 or you can send us an email at learn@bookaworkshop.in




Failed Transaction: I've trying to pay through the portal but it is not accepting the card.


In case of such a scenario, you can try one of the three options: 1. PayPal 2. Manual payment: This gives you access to the UPI link. You can pay via that. 3. Contact our Customer Journey Executive at learn@bookaworkshop.in or Call +91-9021226443




Do we get a refund if the workshop is postponed?


We do not offer a refund if the workshop is postponed. You will notified about the date change with an option to transfer your booking to the next workshop. In case you do not wish to book the workshop for the next date you will recieve a coupon code of the amount that you have paid for the workshop (workshop fee). That coupon is valid for a period of 6 months and can be redeemed for any workshop on the platform. You can intimidate the Customer Journey Executive at learn@bookaworkshop.in or text at +91-9021226443




How to apply a coupon code?


1. Choose the desired workshop 2. Select the number of tickets 3. Fill in your details 4. You will see the coupon code box to your right. Fill in the coupon code there and press the arrow button next to it to apply the code.





General

What is a Workshop?


We define workshop as a short learning session with focused and specific content delivered by an expert in under 2 hours.




Where is the workshop conducted?


The workshops listed with us can either be conducted online via zoom call or google meet or conducted in a physical location across the globe.




Who is an expert?


An expert is essentially a person who has spent at least 5 years in a particular field and has achieved a significant amount of positive reputation in the field for the work that they have done.




Do we get a certificate after completion?


Not in all cases. Some workshops are certified workshops whereas some are not. Please read the workshop description to know which ones provide a certificate. The certificate is usually an e-certificate which is distributed to its participants via email.




Do we get the recording of the workshop?


We do not provide the recording to the participants post-workshop. We believe that the best learning happens in the moment. You are free to make notes and practise during the workshop.




Are the workshops repeated?


Yes, the workshops are repeated with a gap of a month. In case you have missed out on a workshop, you can always wait for a month for the workshop to be listed again.




How do I get to know about the upcoming workshops?


1. You can follow our social media pages for a regular update: Facebook Instagram 2. You can subscribe to our mailing list and stay updated with everything that's introduced at Book A Workshop





Listing A Workshop

How do we list a workshop with Book A Workshop?


1. You can leave a query in the contact us section and our Tutor Journey Executive will get back to you 2. You can drop an email to teach@bookaworkshop.in





Zoom Related FAQs

Where do i download the latest version of Zoom?


You can download latest version of Zoom from download centre - http://support.zoom.us/hc/en-us/articles/zoom.us/download




How to use Zoom on my PC & Mac?


After downloading Zoom, learn how to use the Zoom Desktop Client.




How do i signup for Zoom?


You can sign up for a free Zoom account at zoom.us/signup




How much does Zoom cost?


A basic license is free.




How do i join Zoom meeting?


You can join a meeting by clicking the meeting link or going to join.zoom.us and entering in the meeting ID. Learn more about joining a meeting.





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